W&W are the most professional, helpful and friendly auto body shop I've ever used, and I'm a senior who has been through a few cars in her life. Their customer service is flawless. They deliver what they promise and more. My car needed a lot of work and it took 3 weeks, so they kept me updated along the way (without my asking!) and finished when they said they would. The work is perfect and they went out of their way to work with my insurance company to cover everything that needed to be done. You just can't do better if you need auto body work!
W&W Autobody and Towing did an excellent job on my vehicle after an accident. They found additional damage and replaced the front bumper. The car looks like new, as if the accident didn't happen. They gave me a car to drive while my vehicle was being repaired. I highly recommend W&W Autobody and Towing to anyone who needs body work done on their vehicle. Thank you for a great job!
Ed S., Northborough
A couple of my family members seem to be in constant need of fender bender repairs. W&W has provided an excellent repair each time, and it has always been a professional experience from start to finish.
Extremely Impressed with My Experience
I was extremely impressed with my experience at W&W - I was involved in an accident in my almost-brand-new car and was upset about the car and worried about how the repairs would go. From the moment I walked in the door I felt better. Tim, Tony, and all the other W&W employees put me at ease and the process couldn't have been easier. After just a few minutes, they all had the necessary information and had me set up with a car rental so I was barely even late for work. I received almost daily from Tim, Tony or the lovely receptionist so I never had to call and wonder what was going on with my repair. They did all the necessary
paperwork and interaction with the insurance company - it was almost invisible to me. Tim personally followed up on the alignment performed and filled me in on all the details so I was sure that when I got the car back, it would be good as new. When I did pick the car up, it was perfect - probably looked better than before my accident! Thanks again to everyone at W&W!
I want to say thank you again for the incredible job you did on my car. You and your staff are the best! You have always made it
extremely easy for me and my family when we drop off our vehicles for body work and have them looking brand new when we pick them up. W&W Auto Body is extremely professional, honest, and reliable and provides a service and value that is second to none. I have referred many people to you over the years and will continue to do so. Thanks again for making it so easy on the customer and for being the best in the business.
Recommended Auto Body Repair
Just wanted to let you and your team know how much we appreciate the great job performed on our Nissan. The paint is exceptional (Better than the original factory paint.) We also love how you and your folks cleaned the outside and inside of the vehicle, looks fantastic!
Whenever we can recommend W & W we will.
Kevin B, Northborough
The whole process was simple, everyone was friendly, professional, and the work was exceptional. Thank you!